System Analysis and Design
The first step to the system study project is to

None of these
describe information needs
define system performance criteria
staff for the study project
announce the study project

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System Analysis and Design
HIPO

is a forms-driven technique in which standard forms are used to document the information
consists of a hierarchy chart and an associated set of input/process/ output charts
None of these
All of these
captures the essence of top down decomposition.

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