System Analysis and Design
The first step to the system study project is to

define system performance criteria
staff for the study project
announce the study project
None of these
describe information needs

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System Analysis and Design
The black-box concept:

All of these
assumes that the black box is independent
assumes that inputs and outputs will remain stable
None of these
is invoked by describing a system in terms of inputs and outputs, leaving the transformation process a black box.

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System Analysis and Design
HIPO

captures the essence of top down decomposition.
consists of a hierarchy chart and an associated set of input/process/ output charts
None of these
All of these
is a forms-driven technique in which standard forms are used to document the information

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