Computer Hardware
Your customer tells you the print quality of their dot matrix printer is light then dark. Which of the following could cause the problem.

Paper thickness
Head position
Improper ribbon advancement
Paper slippage
None of these

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Computer Hardware
You have just installed a new internal PCI modem on you desktop. It will not dial out. what is the problem?

The port speed is set too high
the phone line out of the wall is plugged into the phone port on the modem card
the modem has not been set up in control panel properties
the phone line is plugged into the line-in port on the modem card
None of these

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