Computer Hardware
ESD damage can be caused by:

Placing an IC on a grounded mat
Placing an IC in a non-conductive plastic bag
None of these
Repeated sags in current supplied from outlets
Touching metal on the chasis

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Computer Hardware
A workstation has just been installed on an Ethernet LAN, but cannot communicate with the network. What should you check first?

None of the listed here
verify the ip configuration on the workstation
reinstall the network interface card driver
verify the link status on the computer's network card

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Computer Hardware
Which would you do first when troubleshooting a faulty monitor?

Power down the computer, then turn it on again to see if that corrects the problem
Power down the monitor, then turn it on again to see if that corrects the problem
Check its connections to the computer and power source
Use a meter to check the CRT and internal circuitry for continuity

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