Computer Hardware
With a dot matrix printer, light then dark print is most commonly caused by:

Misaligned print head
Erratic paper advancement
None of these
Erratic ribbon advancement
Overheating print head

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Computer Hardware
A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?

The external drive is turned on
All of these
The cables are attached firmly
The external drive was attached before the computer was on
The external drive has been pre¬loaded with the appropriate software

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