Heat and Mass Transfer
In a shell and tube heat exchanger, baffles are provided on the shell side to

All of these
Provide support for tubes
Prevent stagnation of shell side fluid
Improve heat transfer

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Heat and Mass Transfer
Thermal conductivity of a material may be defined as the

Quantity of heat flowing in one second through one cm cube of material when opposite faces are maintained at a temperature difference of 1°C
Heat conducted in unit time across unit area through unit thickness when a temperature difference of unity is maintained between opposite faces
All of these
Quantity of heat flowing in one second through a slab of the material of area one cm square, thickness 1 cm when its faces differ in temperature by 1°C

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Heat and Mass Transfer
A steam pipe is to be lined with two layers of insulating materials of different thermal conductivities. For the minimum heat transfer,

The better insulation must be put outside
One could place either insulation on either side
One should take into account the steam temperature before deciding as to which insulation is put where
The better insulation must be put inside

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