Computer Hardware
You were installing an application in Windows 95, and the computer crashes, what do you do?

press the reset button on the computer
press alt + Ctrl + delete, and end task
turn off computer and boot from a floppy disk
press alt + Ctrl + delete, twice
None of these

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Computer Hardware
Suppose that you have a the maintenance package identifies several possible field replaceable units (FRUs) that will resolve the problem. What should you do after turning the power off?

Replace all of the indicated FRUs at once and return the machine to the customer if the problem is resolved
Replace the indicated parts, one at a time in the recommended sequence, until the problem is resolved; return unused FRUs to stock
None of these
Follow the same procedure as in ays replace the system board first if it is on the list of possible FRUs If multiple FRUs are indicated, then software is the most likely source of the problem

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