Computer Hardware
Which of the following would be a logical first step in troubleshooting a PC?

Call the vendor
Define what applications are being used
Define the circumstances of the problem
Check the computer CMOS
None of these

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Computer Hardware
ESD damage can be caused by:

Touching metal on the chasis
Placing an IC in a non-conductive plastic bag
Placing an IC on a grounded mat
Repeated sags in current supplied from outlets
None of these

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