MS Word
To select a block of text, click at the beginning of the selection, scroll to the end of the selection, position the mouse pointer at the end of the selection, hold down the ________ key, and then click or drag through the text.

Shift
Tab
Ctrl
Alt

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MS Word
The four types of mail merge main documents are ________

Basic letters, envelops, labels and list
Form letters, envelops and mailing labels, directories and lists
Form letters, directories, catalogues and envelope
Form letters, envelops, mailing labels and catalogue

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