Computer Hardware
An important first step in troubleshooting which component in a laser printer is causing a jam is to:

remove the jammed paper
note where in the paper path the paper stops
check all voltages
look up error codes
turn the printer off, then on again

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Computer Hardware
What is the most likely cause of an "FDD controller Failure" error message?

you installed the floppy disk drive cable backward
you forgot to flash CMOS
your computer's floppy drive is defective
you did not set the jumper on the floppy drive to drive A
None of these

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