Computer Hardware
ESD damage can be caused by:

None of these
Placing an IC on a grounded mat
Repeated sags in current supplied from outlets
Placing an IC in a non-conductive plastic bag
Touching metal on the chasis

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Computer Hardware
To install a second IDE drive into a computer, you must

Use the IDE configuration software to set the new drive as slave
Set the master-slave jumper to slave on the second drive
Verify that you attach the drive to the connector at the end of the ribbon cable
Verify that you define the new drive as D: in the CMOS setup

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